Privacy Policy

Last updated: 2026

OutfitParis operates this online store and website to provide you with a simple, personalized and secure shopping experience (hereinafter the "Services").

Our store uses the Shopify platform, which allows us to provide and improve our services.

This Privacy Policy explains how we collect, use, and protect your personal information when you:

  • visit our site

  • make a purchase

  • use our services

  • Contact our customer service

By using our services, you acknowledge that you have read and understood this privacy policy.

Personal information we collect

When we use the term personal information , we are referring to information that allows you to be identified directly or indirectly.

Depending on your use of our services, we may collect the following information:

Contact information

  • first and last name

  • Delivery address

  • billing address

  • e-mail address

  • phone number

Payment information

  • payment method used

  • payment confirmation

  • transaction details

Bank details are processed directly by secure payment providers and are not stored on our servers.

Account information

  • user ID

  • password

  • account preferences and settings

Order information

  • products viewed

  • items added to cart

  • products purchased

  • returns or exchanges

Communications

The messages you send us when you contact our customer service.

Technical information

  • IP address

  • device type

  • browser used

  • connection data

  • interactions with our site

Sources of information

We may collect your information:

Directly to you

When you:

  • create an account

  • place an order

  • Contact our customer service

  • you subscribe to our newsletter

Automatically

When you use our site via:

  • cookies

  • similar technologies

  • analytical tools

Through partners

For example :

  • payment providers

  • marketing partners

  • analytics services

Use of your information

We use your personal information to:

Providing our services

  • process your orders

  • organize the expeditions

  • manage returns and refunds

  • manage your customer account

Improve your experience

  • remember your preferences

  • personalize your browsing

  • recommend products

Marketing and communication

We can send you:

  • promotional emails

  • special offers

  • information about our new collections

You can unsubscribe at any time via the link in our emails.

Security and fraud prevention

We use your information to:

  • verify your identity

  • prevent fraud

  • protect our services

Legal obligations

We may use your information to:

  • comply with legal obligations

  • to respond to the relevant authorities

  • resolve disputes

Sharing of personal information

We may share certain information with:

Shopify

Our store is hosted on Shopify, which may process certain data to ensure the proper functioning of the platform.

Service providers

For example :

  • payment providers

  • delivery services

  • marketing tools

  • cloud hosting

Marketing Partners

In order to show you relevant advertisements on our site or on other platforms.

Third-party websites

Our site may contain links to other websites.

We are not responsible for the privacy practices of these third-party sites.

We recommend that you review their privacy policies.

Data concerning minors

Our services are not intended for minors.

We do not knowingly collect personal information from children.

If you believe that a minor has provided us with personal information, please contact us so that we can delete it.

Data security

We use advanced security measures to protect your personal information, including:

  • SSL encryption

  • secure payment systems

  • protection against unauthorized access

However, no method of transmission over the Internet is completely secure.

Data retention

We retain your personal information only for as long as necessary to:

  • provide our services

  • to comply with our legal obligations

  • resolve any potential disputes

Your rights (GDPR)

If you reside in the European Union, you have several rights regarding your personal data:

Right of access

You can request a copy of the data we hold about you.

Right of rectification

You can request the correction of inaccurate data.

Right to erasure

You can request the deletion of your personal data.

Right to portability

You can request the transfer of your data to another service.

Right to object

You can object to certain processing of your data.

To exercise your rights, contact us at the address below.

International data transfers

Some information may be processed or stored outside your country of residence.

In this case, we apply protection mechanisms that comply with European regulations.

Changes to this policy

We may update this privacy policy at any time.

The most recent version will always be available on this page with the update date.

Contact

If you have any questions regarding this privacy policy or the use of your personal data, you can contact us.

📧 Email: support@outfitparis.com

Customer service

Hours of operation :

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday: 10:00 AM – 4:00 PM

  • Sundays and public holidays: response within 24 hours