Shipping Policy

Shipping Policy – ​​OutfitParis

At OutfitParis , we are committed to providing you with a reliable, transparent and fast delivery service so that you can enjoy your favorite bags and shoes in the best conditions.

Total delivery time

The total delivery time is:

Processing time + Shipping time

The delivery times indicated are based on actual data from previous orders. They are provided for informational purposes only and may vary depending on the time of year.


Processing time

Your order will be processed as soon as it is validated.

Processing time: 2 to 3 business days

Any order placed before 23:59 (Central European Time – CET) can be processed the same day.
Orders placed after this time will be processed the next business day.


Shipping

Country Cost Processing time delivery time
France Free delivery 2–3 business days 3–15 business days
Belgium Free delivery 2–3 business days 3–15 business days
Swiss Free delivery 2–3 business days 3–15 business days
Luxembourg Free delivery 2–3 business days 3–15 business days

Order tracking

As soon as your order is shipped, you will receive an email containing:

  • your tracking number

  • a link to track your package in real time

  • the carrier's contact details


Shipping costs

Standard delivery: free for all orders.

Express delivery is currently available .


Possible delays

In some exceptional cases, delays may occur.

If your order is taking longer than expected:

  1. Track your package online

  2. Contact the carrier

  3. If the problem persists, please contact our customer service.


Important information

  • Delivery times are estimated and may vary depending on the time of year.

  • We are not responsible for delays caused by postal services or carriers.

  • Deliveries are made from Monday to Friday


Customer service

For any questions regarding your order, our team is at your disposal.

📧 Email: support@outfitparis.com

🕒 Opening Hours

  • Monday – Friday: 9:00 AM to 6:00 PM

  • Saturday: 10:00 AM to 4:00 PM

  • Sundays and public holidays: response within 24 hours